Custom weatherloc Treatment Service Only-Sonos Ray

weatherloc custom treatment only - includes treatment only and return shipping of treated product.

This partial exposure treatment is for a partially covered environment only! 

No warranty is provided with custom weatherloc treatment service. 

What is Covered?

sealoc assumes the warranty on your new Outdoor TV, not the
original manufacturer. For the ORIGINAL PURCHASER, sealoc warrants that the
Product is free from defects in material and workmanship under normal use and
service for the 24-month (2 year) warranty period.  The warranty period begins upon the date of
receipt of the product and ends 730 calendar days thereafter.

What is not Covered?

This Standard Limited Warranty covers manufacturing defects
in materials and workmanship encountered in normal use, and except to the
extent otherwise expressly provided for in this statement, shall not apply to
the following, including, but not limited to:

• Using a Residential Collection product in a professional
or commercial setting or exceeding the maximum number of runtime hours which is
7 hours per day, 5 days per week.

• Scratches, dents, blemishes, and cosmetic damage, or other
damage resulting from shipping not reported upon receipt, misuse, abnormal use,
abnormal conditions, improper storage, exposure to foreign substances (liquids,
sand, or dirt) infestation or damage caused by pests, insects or rodents,
neglect of the product, or any unusual physical, electrical, or
electro-mechanical stress.

• Defects or damage resulting from excessive force.

• Equipment that has the serial number, product labels, or
the enhancement data code removed, defaced, damaged, altered or made illegible.

• Ordinary wear and tear.

• Tampering with, altering, or removing any components on
the television, which includes the products, materials or components used by sealoc
to weatherize the television.

• Defects or damage resulting from the use of Product in
conjunction or connection with accessories, products, or ancillary/peripheral
equipment not furnished or approved by sealoc.

• Defects or damage resulting from improper installation,
testing, operation, maintenance, service, or adjustment not provided or
approved by sealoc, including but not limited to installation of unauthorized
software and unauthorized root access.

• Defects or damage resulting from external causes such as
submersion in water, cleaning, pressure washing, collision with an object,
fire, flooding, dirt, windstorm, lighting, earthquake, exposure to weather
conditions, Acts of God, theft, blown fuse, use of incorrect product voltage,
or failure to employ a functional Ground Fault Circuit Interrupt (GFCI) power
source and an adequately rated surge protector. sealoc will not warrant
products that are damaged BY POWER SURGES, POWER SPIKES OR BROWN OUTS.

• Inoperability, defects, or damage resulting from signal
reception or transmission, viruses or other software updates/problems introduced
into the Product.

• Mounting the Television in an orientation other than its
intended use, which includes, but is not limited to; mounting a
landscape-oriented television in a portrait orientation (or vice versa),
mounting the television upside down, and any mounting from a vertical plane
beyond 15 degrees of tilt.

• Mounting the television over a fireplace without a six
inch horizontally protruding mantel to deflect heat. Mounting a television
within 10 feet of any heat source and/or not to exceed a surface temperature on
the television of 104 degrees F.

• Mounting in an enclosed case or cover without proper
ventilation that is not approved by sealoc. Should you have questions regarding
TV covers or cases, please contact us at (844)4-SEALOC.

• Subjecting the television to temperatures outside of the
normal operating temperatures of -24°F to 104°F.

• Failure to follow instructions regarding the routing of
cables and wires into the input/output jacks of the television. Instructions
are located on the back of the television, behind the protective neoprene
cover.

• Any water projected at an upward angle to the television,
including but not limited to water or liquid ingress into the TV speakers or
ventilation points.

• Installing or operating the television within ten (10)
feet of any standing, spraying, misting, or splashing water source, or mounting
in a manner where the bottom of the TV is within one foot of the ground or
less.

sealoc does not claim or warrant uninterrupted or error-free
operation of the product and shall not be liable for the loss of use or service
of this product.

What are sealoc’s obligations?

During the warranty period, provided the product is returned
in accordance with the terms of the Standard Limited Warranty, sealoc will repair
or replace the Product, at sealoc’s sole option, free of charge. sealoc may, at
sealoc’s sole option, use rebuilt, reconditioned, or new parts or components
when repairing any Product, or may replace the Product with a rebuilt,
reconditioned, or new Product. In the instance that a specific model is no
longer available, sealoc reserves the right to replace it with a similar model
television.

What must you do to obtain warranty service?

To obtain service under this Standard Limited Warranty, you
must submit a return merchandise authorization form which can be found at
https://www.sealoctvs.com/warrantyreturnform.